Shipping

SHIPPING INFORMATION

Please be aware that we only ship within New Zealand at this stage.

Please allow 1-2 days from ordering for us to dispatch your parcel.
Orders paid by internet banking will be dispatched once payment is received.
Courier costs are Urban $6.00 Rural: $7.50.
Free shipping over $80
Goods are shipped via Pass the Parcel.

Delivery times are: South Island delivery is overnight
North Island allow 2 business days.
Rural delivery please allow 3-4 working day for delivery.

Shipping fee includes handling, packing and shipping charges.

These timeframes may be extended if its Xmas season or we are in lockdown.
An email will be sent to the email given at time of purchase for tracking purposes but if you have any queries please contact us on: sales@soulimpression.co.nz.

RETURNS

If a product is faulty we will replace or refund the said product as our obligations under the Consumer Guarantees Act.
NB: postage on returned goods will be your responsibility.
We do not have to provide a refund if you have changed your mind about a particular purchase, so please choose carefully.
If the goods are faulty, we will meet our obligations under the Consumer Guarantees Act to provide a remedy.